518-662-8888

Service Related

What services do you offer?

We offer comprehensive home services including:

  • Cleaning: Regular cleaning, deep cleaning, move-in/out cleaning
  • Housekeeping: Daily chores, cooking, elderly/child care
  • Pest Control: Professional pest elimination, safe and effective
  • Drain Unclogging: All types of drain cleaning services
  • Renovation: Interior renovation, remodeling, repairs
  • Handyman: Moving, installation, repairs

What areas do you serve?

We primarily serve the New York area including: Flushing, Queens, Brooklyn, Manhattan, Long Island, and parts of New Jersey. If you're unsure whether we can serve your area, please call to inquire.

What cleaning products do you use? Are they safe?

We use professional cleaning products and equipment, all of which are safe and eco-friendly. For pest control services, we use methods that are safe for humans and pets. If you have special requirements or allergies, please let us know in advance.

Booking Related

How do I book your services?

You can book our services through:

  • Phone: Call 518-662-8888
  • Online: Use the contact form on our website
  • WeChat: Scan our QR code to add us on WeChat

We recommend booking 1-2 days in advance to ensure availability.

Can I book same-day service?

If we have availability, we can arrange same-day service. However, to ensure quality service, we recommend booking in advance. For urgent needs, please call and we'll do our best to accommodate you.

How do I cancel or reschedule?

To cancel or reschedule, please notify us at least 24 hours in advance. You can call 518-662-8888 to make changes. Advance notice helps us arrange our schedule and allows other customers to book.

Pricing Related

How much do your services cost?

Our pricing depends on the type of service, workload, and specific circumstances. We offer free on-site evaluation and quotes, with transparent pricing and no hidden fees. Please call 518-662-8888 for a detailed quote.

What payment methods do you accept?

We accept multiple payment methods:

  • Cash
  • Check
  • Zelle transfer
  • WeChat Pay

What if I'm not satisfied with the service?

Customer satisfaction is our top priority. If you're not satisfied with our service, please contact us within 24 hours and we'll arrange a free re-service until you're satisfied. Your feedback is very important to us and helps us continually improve.

Other Questions

Are your staff background checked?

Yes, all our service staff undergo thorough background checks and professional training. We value our customers' safety and privacy, ensuring that everyone who enters your home is reliable and professional.

Do I need to be home during service?

For the first service, we recommend you be home so we can understand your specific needs and any special instructions. For subsequent services, if you trust us, you can leave us a key or provide access instructions - you don't need to be present.

Do you offer recurring service plans?

Yes, we offer recurring service packages including weekly, bi-weekly, or monthly cleaning services. Regular customers enjoy discounted rates. Please contact us for details.

Have More Questions?

Feel free to contact us, we're happy to help

518-662-8888
Contact Us